http://danwaldschmidt.com/2009/05/edgyconversations/an-open-twetter-to-us-airways Dan Waldschmidt: Strategist, Speaker, Author Thu, 09 Feb 2012 17:48:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://danwaldschmidt.com/2009/05/edgyconversations/an-open-twetter-to-us-airways#comment-1123 Stop Whining! Your Service Sucks! (an edgy conversation) | Edge of Explosion | Edge of Explosion! Thu, 02 Sep 2010 12:59:13 +0000 http://thedewview.com/?p=835#comment-1123 [...] the easiest revenue strategy — investing in the relationships you already have — seems to be the solution that we avoid at all [...] [...] the easiest revenue strategy — investing in the relationships you already have — seems to be the solution that we avoid at all [...]

]]> http://danwaldschmidt.com/2009/05/edgyconversations/an-open-twetter-to-us-airways#comment-1122 Stolen Shoes and Bad Movie Mojo « The DEW View! Tue, 15 Sep 2009 13:33:10 +0000 http://thedewview.com/?p=835#comment-1122 [...] the EXPERIENCE your customers are having!  You can’t explosively grow your revenue when you are pissing off the people who have the revenue to help you grow.  You invest in them FIRST so that they will invest in you [...] [...] the EXPERIENCE your customers are having!  You can’t explosively grow your revenue when you are pissing off the people who have the revenue to help you grow.  You invest in them FIRST so that they will invest in you [...]

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