4.19.2011

The Lie of a “Better” Sales Process.

We all want to believe that there’s a better way of doing things.

And usually there is.

We want to imagine that there is a magic process that solves all of our business problems in one amazing swoop of awesomeness.

And why wouldn’t we?

Heck, the pressure of learning from poor decision and innovating around ideas that don’t already exist can be all-consuming at times. It’s flat out tough stuff.

Which gets us thinking.

What if there were a super-secret way of doing business that you had not already considered? What if that super secret of doing business promised to fulfill everything you every wanted for yourself? What if…

And no industry asks that question more than sales.

That promise of a better process has fueled the writing of hundreds of thousands of books on this subject. A simple search on Amazon.com for “sales” returned over 750,000 results. A little over 250,000 of those were physical books and 9,000 were ebooks.

And they all generally share the same thing in common — the promise of being the answer to your sales problems.

Right?

What’s on the cover of the book?

You’ve seen this before:

  • 7 steps to bigger, bolder sales
  • Close deals faster than ever
  • Blow away the competition in 30 minutes a day

Or something pretty similar.

And while it’s well intentioned, no one single book will solve your sales problems. Neither will switching to a new sales process.

There are dozens of sales methodologies being used. There is SPIN Selling, Sandler Sales, Customer Centric Selling, Huthwaite, Buying Facilitation, and a dozen more.

And you know what?

They all work.

In fact, they all work well — amazingly well at times.

But the whole idea that switching to a new sales process as remedy for poor results is horribly misguided.

Its a big lie.

And not a lie that strategists mean to tell you. It just happens.

You read a book jacket and hear all the raving fans telling you about life-changing business success. You call a reference and hear the outrageous claims of “we will never be the same again”. You read a handful of monthly startup magazines and scan a half dozen pages of impressive advertisements all touting the same game-changing process.

And you believe the lie that a new process with help you.

It’s most likely all just a massive waste of your time.

Here are two reasons why:

  1. No process works if you aren’t — Effort — your effort — is what makes the process a process. Without you working like a maniac to be successful, your process is just a “wish”. The process isn’t supposed to be a magic wand — more like a shovel to dig your way out of trouble. If you work hard enough, just about any process starts to look like brilliance.
  2. Any process works most of the time – Even illogic is a great business plan to a certain segment of the marketplace. Any process works because the process is just a series of steps that are supposed to get you to the finish line. Knowing where you want to be is the biggest obstacle you’ll face. Having a process solves that.

You are the difference.

The sales process is just your way of staying focused. Never doubt that.

Don’t get sucked into thinking that jumping ship to a new “4 step” sales and marketing workflow is your ticket to the success you really want.

It’s just a lie.


Not Getting The
Results You Want?

Our marketing gets 500 times better results than industry average.

Find Out More »

Got EDGY?

An Edgy Audit Helps You Understand Your Business Strengths And Weaknesses.

Take The Audit »
  • http://asimpleguyblog.blogspot.com Dan Collins

    Hey Waldo – Nice one my friend. This simple guy respects and appreciates your gut level, straightforward, insights and posts – Keep em coming ~ Focused, unvarnished and uncompromising. Refreshing stuff.

  • http://asimpleguyblog.blogspot.com Dan Collins

    Hey Waldo – Nice one my friend. This simple guy respects and appreciates your gut level, straightforward, insights and posts – Keep em coming ~ Focused, unvarnished and uncompromising. Refreshing stuff.

    • http://www.DanWaldschmidt.com/ Dan Waldschmidt

      Thanks, Dan.

      I appreciate the kind words…

  • Steve Waterhouse

    Great, HONEST post. Kind of like diets, they don’t work if you don’t follow them. Nothing works without effort!

  • Steve Waterhouse

    Great, HONEST post. Kind of like diets, they don’t work if you don’t follow them. Nothing works without effort!

    • http://www.DanWaldschmidt.com/ Dan Waldschmidt

      That’s right, Steve. Put down the Nonsense Oreos and get back on the diet.

      It takes gut to be an all-star…

      Dan

  • http://twitter.com/CoachLee Leanne HoaglandSmith

    My are we not on a roll? Super fast instant gratification appears to be the juice of choice for many in sales. If what you are doing is working, then stick with it. Remember a bird in the hand is better than 2 in a bush.

  • http://twitter.com/CoachLee Leanne HoaglandSmith

    My are we not on a roll? Super fast instant gratification appears to be the juice of choice for many in sales. If what you are doing is working, then stick with it. Remember a bird in the hand is better than 2 in a bush.

    • http://www.DanWaldschmidt.com/ Dan Waldschmidt

      Thanks for the insight.

      I might disagree with your “bird in the hand philosophy” but I think I know where you are coming from (and do agree).

      What looks better from afar, many times gets tarnished on approach.

      Dan

  • http://twitter.com/Tim_Kocher Tim Kocher

    Waldo, Well said. I’ve often said that I’m going to write a management book called “Pick a business model and stick with it for more than 6 months.” I agree with you that execution is the difference-maker, and the same goes for sales processes.

  • http://twitter.com/Tim_Kocher Tim Kocher

    Waldo, Well said. I’ve often said that I’m going to write a management book called “Pick a business model and stick with it for more than 6 months.” I agree with you that execution is the difference-maker, and the same goes for sales processes.

    • http://www.DanWaldschmidt.com/ Dan Waldschmidt

      It’s not where you’re at but where you’re headed.

      Be better — instead of looking for better shortcuts… :-)

      Dan

  • http://twitter.com/Tim_Kocher Tim Kocher

    Waldo, Well said. I’ve often threatened to write a business book entitled “Pick a Business Model (any business model) and Stick With It for a Year and You Will Succeed.” I agree with you that execution and tenacity are the secret ingredients – in sales processeses too.

  • http://twitter.com/Tim_Kocher Tim Kocher

    Waldo, Well said. I’ve often threatened to write a business book entitled “Pick a Business Model (any business model) and Stick With It for a Year and You Will Succeed.” I agree with you that execution and tenacity are the secret ingredients – in sales processeses too.

  • Pingback: What Lies Do You Tell Yourself to Increase Sales? | Increase Sales Blog

  • http://www.DanWaldschmidt.com/ Dan Waldschmidt

    Thanks, Dan.

    I appreciate the kind words…

  • http://www.DanWaldschmidt.com/ Dan Waldschmidt

    That’s right, Steve. Put down the Nonsense Oreos and get back on the diet.

    It takes gut to be an all-star…

    Dan

  • http://www.DanWaldschmidt.com/ Dan Waldschmidt

    Thanks for the insight.

    I might disagree with your “bird in the hand philosophy” but I think I know where you are coming from (and do agree).

    What looks better from afar, many times gets tarnished on approach.

    Dan

  • http://www.DanWaldschmidt.com/ Dan Waldschmidt

    It’s not where you’re at but where you’re headed.

    Be better — instead of looking for better shortcuts… :-)

    Dan

  • Joel Canfield

    Was it opera singer Beverly Sills who said “There’s no shortcut to anyplace worth going” ?

    Persistence allows water to break stone and grass to grow through concrete. Surely it can allow us to connect with people whose challenges are a good match for our solutions.

  • http://FindingWhy.com/ Joel D Canfield

    Was it opera singer Beverly Sills who said “There’s no shortcut to anyplace worth going” ?

    Persistence allows water to break stone and grass to grow through concrete. Surely it can allow us to connect with people whose challenges are a good match for our solutions.

    • http://www.DanWaldschmidt.com/ Dan Waldschmidt

      Joel,

      Persistence, my friend, is the art of “trying in the moment”. And the force of it over time is what allows us to do amazing things…

      Well said.

      Dan

  • Anonymous

    Great article my friend!
    I am desperately attempting to something to disagree with but I struggle! (-:
    From my experience as a coach I see people getting into a process for a variety of reasons and then they take short cuts, make certain adaptations as they see fit, change the pattern a little bit, mix components of one process with components of another and ultimately wonder in disbelieve why it does not work…..?!
    I may not subscribe to the fact that one has to work “like a maniac” to become successful but it is important (and necessary) to apply yourself with passion and enthusiasm – especially in the field of sales – to create the desired success. No free lunch in sales! The process alone won’t do a thing!
    Thank you for sharing!
    Manfred Gollent
    http://www.QLI-International.com

  • Anonymous

    Great article my friend!
    I am desperately attempting to something to disagree with but I struggle! (-:
    From my experience as a coach I see people getting into a process for a variety of reasons and then they take short cuts, make certain adaptations as they see fit, change the pattern a little bit, mix components of one process with components of another and ultimately wonder in disbelieve why it does not work…..?!
    I may not subscribe to the fact that one has to work “like a maniac” to become successful but it is important (and necessary) to apply yourself with passion and enthusiasm – especially in the field of sales – to create the desired success. No free lunch in sales! The process alone won’t do a thing!
    Thank you for sharing!
    Manfred Gollent
    http://www.QLI-International.com

    • http://www.DanWaldschmidt.com/ Dan Waldschmidt

      Thanks for the feedback, Manfred.

  • Pingback: Do You Really Need a New Sales Process?

  • http://www.DanWaldschmidt.com/ Dan Waldschmidt

    Joel,

    Persistence, my friend, is the art of “trying in the moment”. And the force of it over time is what allows us to do amazing things…

    Well said.

    Dan

  • http://www.DanWaldschmidt.com/ Dan Waldschmidt

    Thanks for the feedback, Manfred.

  • Pingback: Bad Questions, Stupid Answers, and Wasted Sales Effort. | Edge of Explosion | Edge of Explosion!

  • Pingback: Heb je echt een nieuw verkoopproces nodig? | Carter Business Development Services - Business Development consultancy voor ICT-bedrijven

  • Brian Anderson

    The best sales process is the one the sales rep understands and can adapt to their product-service-target customers and personality. So there is no particular one that works for all people. Outlandish claims like the ones noted above will be viewed as disreputable by prospects and the sought-after meeting will never take place. It’s all about respect,  professionalism, preparation, follow-up and doing the right thing.

    • http://www.DanWaldschmidt.com/ Dan Waldschmidt

      Well said, Brian.  You are dead on…  

      I like your keys to success: (1) respect,  (2) professionalism, (3) preparation, (4) follow-up and (5) follow-through…

      Dan

  • Pingback: Heb je echt een nieuw verkoopproces nodig? - Business Development consultancy voor ICT-bedrijven - Carter Business Development Services

twitter logo picture facebook logo picture linkedin logo picture rss logo picture
Waldschmidt Logo
twitter logo picture facebook logo picture linkedin logo picture rss logo picture
Waldschmidt Logo