10.26.2011

Giving Your Way to Business Success.

The idea of giving as a “business strategy” might seem insanely counterintuitive.

And it’s certainly a concept that many businesses struggle with.

It might seem like giving is in direct competition to business success.

It feels wrong.

It doesn’t take too much experience to quickly run the numbers and notice that every dollar you give away is less revenue and profitability you keep in your pocket.

So usually a discussion around giving-as-a-strategy is shrugged off with the cavalier “we must be in church” aloofness.  We chuckle at the naïveté of such thinking.

But giving is one of the most consistently reliable strategies for long term business success.

“If you want to grow, you have to give…”

What makes this discussion all the more conflicting is our confusion around what giving really is.

Is it charity?

Is it investment?

What is giving, and how do we do it right?

There is no secret formula for giving.  Essentially, giving just means that you take something that you have and you hand it off — you give it — to someone else.

It’s that simple.

So maybe our confusion around the topic is in how complex we’ve made the topic.

Essentially, there are three simple guidelines about giving:

  1. Giving isn’t trading. — Giving is different that you trading your whitepaper for a lead’s name and email address.  We call that trading.  And while there is nothing wrong with trading, we become ineffective when we confuse the two activities.  Giving means that you “gift” that something.  There are no strings attached
  2. Giving expects nothing in return. — Giving doen’t include creating an opportunity in Salesforce.  When you pretend to give, but expect your recipient to give you something back (usually greater in value…), you set yourself up for tremendous disappointment.  Giving starts with a mindset, an attitude, of doing something for others.  Not for yourself
  3. Giving means it costs you something. — Giving isn’t really giving if there is no value.  We call that “throwing things away”, right?  It’s easy to paint over the rust in our transactional business and pretend like what we are offering is “value” when it’s not.  Take something that really means something to you and give it away.

Giving is your strategy for success.

It’s a key way to unseat your biggest competitor, and it’s a sure-fire way to build credibility and thought leadership within any industry.

“As buyers face increasing demands for their attention, the one thing that consistently grabs their attention is someone else giving something to them of value.”

That’s why giving works.

And it’s why you should be giving.

But what can you  give?  Her’s a few ideas to get you started.

  1. A white paper full of tips and tricks you’ve learned
  2. Industry insight cleverly designed as an info-graphic
  3. A limited version of a cool piece of software
  4. Video tutorials that save customers time
  5. Time — your time –in the form of free advice

The question isn’t really what you give but why you give.

When you love people, you have the chance to change the world.

But pretending to care and giving away crap you can’t figure out how to sell just makes you a selfish idiot.

And no one wants to be that guy.

Let’s get your opinion on the subject:


Giving As a Successful Business Strategy


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  • http://www.linkedin.com/pub/tim-mushey/8/428/305 Tim Mushey

    Hi Dan I love this entire post! But the line that really jumped out at me was “Giving starts with a mindset, an attitude, or doing something for others. Not for yourself”.
     
    I think there is a natural human instinct to expect to be compensated for everything that we do, or getting something in return for everything that we “give”. When I first started studying the major players in the internet marketing space a couple of years ago, I had an “ah – ha” moment that changed my life in the course of a day. Essentially as soon as you realize that you have to give away more than you receive, you can go in to business. Now this is obviously a different strategy than a sales rep or business executive dealing with their clients, but the messages are similar.
     
    It is inherently difficult for people to just give and not expect anything back, but when they get to that place, their business should flourish (be it b2b, internet marketing, or any other forms of transactions).
     
    This is one of those blog posts that everyone should have easy access to, and refer back to often. It is a great reminder that giving with no strings attached should happen often, and will benefit both parties in the long run, in various different ways!

  • http://twitter.com/MathiasKahn Mathias Kahn

    I’m currently reading “The Elements of Persuasion” a book about storytelling. In one section it goes in to Warren Buffet and the way he manages B.H.

    He doesn’t have a fat salary ($100 000), option or profit sharing programs. In relation to his competitors, I’d say this is “giving”.

    Also, at B.H.s AGM 14 000 (!) stockholders attend and he takes the time to answer all of their questions, he spends approximately 6 hours answering questions, honestly and thoroughly. Giving.

    What I want to get to
    The business environment has evolved the last decades. Classic business models focus solely on profits, while modern customers search for brands with identity.

    Giving, not in the sense of donating to charitable causes, shows passion for your business, industry, partners, etc.
    In my experience, when passion drives business, successes will occur.

    Thanks for yet another great post.

    Mathias

  • http://www.DanWaldschmidt.com/ Dan Waldschmidt

    Tim,

    Thanks for adding your insights. I love your brilliant observation that you can go into business AFTER you know how to give away more than you receive.

    That’s the secret.

    Dan

  • http://www.DanWaldschmidt.com/ Dan Waldschmidt

    Mathias,

    I love your vision for you. What you want for you is the same goal I have for myself.

    Share passion and you can change the world.

    Dan

  • Pingback: Love Beats Smarts. | Edge of Explosion | Edge of Explosion!

  • http://www.linkedin.com/pub/tim-mushey/8/428/305 Tim Mushey

    Dan I just love this post! All of the analysis is very well thought out, but # 3 at the end particularly caught my attention.
     
    “You adapt and adjust based on the results from your decision”.
     
    Things may not go quite the way that you wanted based on the decision that you made, but adaptation and adjustment can still make the outcome favourable. Those who can think on their feet and make changes on the fly, will certainly succeed in the long run.

    • http://www.DanWaldschmidt.com/ Dan Waldschmidt

      If you are making the best decisions possible and working your ass off to make sure that your decisions get the attention they deserve, then you are destined for greatness.

      It’s inevitable…

      Dan

  • Mike

    I can’t believe there are no comments on this.  Giving without expecting something in return is one of the best things you can do for your company.  It’s almost instant that after you give, and here’s the key, don’t expect anything back.  That’s when you start recieving.  It sounds weird, but just try it.  I promise it will be your new favorite thing.

    • http://www.DanWaldschmidt.com/ Dan Waldschmidt

      Well, thanks, Mike, for having the b$#lls to leave your insights.  I suspect there are others who believe the same but do not have the courage to contribute.

      Giving is the secret sauce behind outrageous business growth.  

      It is what makes the difference between loving others and them loving you back in a big way.

      Dan

  • kervin

    I don’t know how ballsy it is to leave a random comment on a website. But I do agree with this article and I’m glad that its written. I searched the subject because I have some ideas about giving that I have been thinking about using in my business. I think that the goods out way the bads (or fears) when it comes to giving, and I’m pushed in the idea from reading Dr. Thomas J Stanley’s “Networking with Millionaires” book, which expounds high performance networking as Give, give, give,give,and then receive. He details examples of how this action and mindset increases business and relationships exponentially. 

    • http://www.DanWaldschmidt.com/ Dan Waldschmidt

      Kervin,

      Great perspective.  I am going to track down that book and “kindle” it…

      Thanks for sharing that.  You can’t lose by giving more.

      Dan

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