1.16.2012

Ending the Conversation.

You can end the conversation anytime you want.

It’s your decision.

You can let everyone around you know that your critics are wrong, unhappy customers just don’t “get it” and that your advisors don’t understand.

All you have to do is turn around and walk away. You can end the conversation anytime you want to.

Or can you?

The conversation isn’t really over.

In reality, the conversation is still going on. You’re just choosing not to be a part of it.

Unhappy customers are still unhappy. Your insightful advisers are still right.

The conversation is happening.

But the only one who isn’t getting a chance to contribute is you. The only one who isn’t getting a chance to learn from the conversation is you.

That’s because you thought you could end the conversation by walking away.

Because the conversation was meant for you. Meant to help you.

But you’ve decided you don’t want to be part of that conversation.

And you’re only hurting yourself.

http://www.fillthefunnel.com/ Miles Austin

Sometimes a painful truth is the most helpful. Have we ever experienced a challenge in our lives that got better by ignoring it? Seldom if ever in my experiences. Yet it is so easy to dig in and defend our actions rather than take to time to listen to what is being offered up in the conversation. Social platforms have only accelerated and expanded the audience. Probably time to face the music and participate. Thanks Dan.

http://www.ogosense.com Ogy Nikolic

True Dan, except when you’re in a qualification mode and the client/prospect is completely unreasonable, it makes sense to end the conversation & not waste time. But I do agree w/ you in other situations.

http://www.DanWaldschmidt.com/ Dan Waldschmidt

That’s right, @ogydog:disqus . You don’t need to let yourself be abused. But if you listen you might find a kernel of truth inside what they are saying. Happens to me all the time. I get all upset and then think about it later and realize that they were right.

Dan

http://twitter.com/JamesWeddle James Weddle

If your advisors know the industry or discipline you’re in, trust them.
If your customers represent your ICP (ideal customer profile), trust them.
If not, change either what you are doing or who you are doing it with.

http://www.DanWaldschmidt.com/ Dan Waldschmidt

Good observation, @twitter-14787013:disqus . You can’t do the wrong things to get the right results.

Dan