2.29.2012
7 Reasons Why They Don’t Care.
It is a curious thing to be passionate about a mission. It changes how you think. How you act. It defines everything that you do. So it is only natural that you are left confused and frustrated when those around
2.28.2012
10 Reasons Why Outrageous Customer Service Is All That Matters.
The single most important focus of your business is to deliver an amazing experience for your client. That’s it. There is nothing else more important than making sure every memory of you by your customer is one of delight. Now,
2.27.2012
17 Mistakes That Cripple Business Growth.
Most battles are lost, not won. That’s the same behind enemy lines as it is the business boardroom. Mistakes, anywhere, have the same disastrous impact. They kill you. It doesn’t matter how much you know or who knows you. If
2.24.2012
Making Sense of the Changing Business Conversation.
Business is changing. But that’s always been the case. In the early 1800′s, American adventurers traveled by foot and covered wagon to the West in search of new opportunity. They left their families in New England with the understanding that
2.23.2012
Defying Business Gravity
We’re told that what goes up must come down. That irregardless of velocity or effort or raw human courage, we are bound by the constraints of science. We are held captive by the laws of humanity. There is only so
2.22.2012
Hoping Your Way To Better Results.
Every successful business idea starts with hope. Getting results over the long term requires more than an intellectual creativity for coming up with new ideas. It demands emotional attachment. You can cut employees. You can trim budgets and eliminate redundancies.
2.21.2012
The Right Age To Be Amazing.
At 1, Christian Friedrich Heinecken, the legendary child prodigy had read the Pentateuch. At 2, speed skater Bonnie Blair began skating. She should go on to win five Olympic gold medals. At 3, Wolfgang Mozart, taught himself to play the
2.20.2012
Anger Isn’t A Strategy.
Not getting along isn’t a winning strategy for long-term success. You just end up looking like a fool. While it’s only human that you have an opinion, forcing your opinion on everyone else all the time just isn’t a winning
2.17.2012
One is Enough.
It only takes one to start a trend. It only starts one to get people thinking. It only takes one to make a difference. One thought. One moment. One person. “Who shall set a limit to the influence of a
2.16.2012
11 Game-Changing Companies Who (Successfully) Broke The Rules.
There are rules and guidelines that limit what is possible to achieve. Rules that we all somehow agree to. Rules about the cost of doing business. About profit, loss, and reinvestment. Rules about possibilities. Rules dictated by shear elemental constraint.
2.15.2012
9 (Uncomfortable) Steps to Changing Any Conversation.
Any time you try to change a conversation you’re going to get pushed back. When you try to change the topic some of those around you will try to push the conversation back to where it already was. That’s where
2.14.2012
Refusing To Lose Quietly.
You don’t have to go down quietly. You don’t have to throw up your hands, hang your head, and admit defeat. It is a choice. Both giving up and fighting on. They are just choices. And it’s your choice today.
2.13.2012
How To Get Places.
The only step that matters is the next one. Where you were before is just history. Where you end up is a result of where your next step takes you. It is all too easy to let complex business problems
2.10.2012
What Doesn’t Need To Be Said.
Just because it is true doesn’t mean it needs to be said. Sometimes kindness is a better strategy. You can discount tolerance as being weak, but maybe it’s just you giving those around you the chance you want desperately for yourself. And that’s not
2.9.2012
Re-Feeding Your Addiction.
It might be hard to admit but addiction plays a significant role in all the decisions that you make each day. Your addiction decides for you whether you relentlessly pursue bold ideas of whether you give in to how your
2.8.2012
You Already Know What To Do.
You know everything you need to know. What you don’t know, you can find out in seconds. Take a look. There are more “how-to” articles on the web that ever before. There is a “fast, five-step plan” for just about
2.7.2012
The Best Way To Do Nothing.
Just because you’re busy doesn’t mean you’re doing anything that matters. In fact, the busier you are, the greater your chances that you’re not doing things that really matters at all. Think about that for a second. It might be
2.6.2012
Solving Your Pain.
Life is hard. You know that. Subconsciously you understand what that means at a deeply personal level. It doesn’t need to be explained. It’s felt. Pain drives every decision that you make. You’re either avoiding pain or accepting it. There
2.3.2012
Hope Makes the Difference.
The best plans in the world fall flat without purpose and passion. Just going through the motions might end you up headed towards the finish line, but you won’t find yourself competing for the prize. It takes more than a
2.2.2012
Pitching Tomorrow Better.
How things look today is different from how you saw them yesterday. It’s different today then it will be tomorrow. How you feel today will change tomorrow. You probably won’t change your beliefs and it’s likely that big problems won’t
2.1.2012
The Lie of Recurring Revenue.
One of the recently trendy business strategies over the last decade is the idea of creating “recurring revenue”. The basic concept is that you can create content and marketing that together drive sustainable revenue long after the content is first
