February 2013

28.2.2013 Business | Leadership | Love

24 Easy Ways To Make Your Best Customers Hate You.

Take them for granted. Forget to love them. Overcharge and under-deliver. Never admit you make mistakes. Let them make mistakes. Not having their back. Thinking of yourself first. Stop following up or following through. Say too few “Thank You’s” Forget the good times. Convince them to bet too big, too fast. Fake that you care. Read More 

27.2.2013 Attitude | Extreme Behavior

Don't Break If You're Going For Broke.

One of the biggest mistakes that you can make is just going far enough to be “a respected loser”.   The guy who gets the polite “golf applause” without the winning the award on conquering a corner of the world. It’s an easy trap to fall into.  You want to be risky and bold and audacious. Read More 

26.2.2013 Attitude | Business | Extreme Behavior

You Don’t Need Permission To Be Awesome.

Sometimes you just need to go do something awesome.  You need to burn the ships.  Puff your chest out against an angry enemy. You don’t need an excuse, an explanation, or permission.  You just need to go do it. If you’re waiting on a spreadsheet to make the case for you, or logic or peer Read More 

25.2.2013 Attitude | Business

Life Isn't A Journey. It's An Obstacle Course.

It’s OK to feel lost along your journey to success.  In fact, if you’re going someplace new you’ll be lost until the moment you arrive where you want to be.   And even then, where you end up can feel awkward and odd. So you probably need to get comfortable feeling your way around the Read More 

21.2.2013 Business

What To Do When You Don't Have Time To Do It All.

Just do what matters. It’s easy to forget the simplicity of focus; especially when there is so much that you are told that you “need to be doing”. From the calls that you “need” to be on to the meetings that you “need” to be at to the people that you “need” to network with Read More 

18.2.2013 Attitude | Business | Extreme Behavior | Leadership

The One Conversation That Could Solve Your Worst Business Nightmare.

It all started with an email. Around 7 p.m. on a Thursday evening, the CEO of one of my companies sent me an email asking me to take a look at some correspondence he had received from one of our largest technology providers. As I begin to read the email chain, I could feel my Read More