12.3.2010
Stop Emailing Me If You Don’t Really Care.
Stop telling me to “do not reply” to this email. Just stop emailing me if you don’t want to have an actual conversation with me.
10.6.2009
How GMC Lost My Million Dollar Business
What happened to the art of caring about the success of your customers? What happened to caring in general — about your own success, about what wakes you up in the morning, about a higher calling than your 9-to-5? Is
