9.2.2010
Stop Whining! Your Service Sucks!
Let’s be very clear about something. Horrible customer service is the fastest way to drive your dreams into bankruptcy.
2.10.2010
8 paths to domination and 1 big way to fail
Here’s a harsh reality: We‘re just not tough enough… On my wall framed hangs the famous inspiration quotation from Vince Lombardi about football and winning and what it takes to be number one. It’s been on the wall of my
9.15.2009
Stolen Shoes and Bad Movie Mojo.
Two stories. One central theme. It all started on Friday with a call from my friend, Jill Stelfox…
5.7.2009
"Pay It Forward" Salesmanship
A lot of sales people bring no value to the marketplace. They take! They bother us with their nonsense about “you can trust me more” and “I’m not here to sell you anything”.
4.30.2009
What Was Your Name Again?
I put this presentation together about 6 months ago for an internal presentation to our team about the need to create a compelling message in spite of all the NOISE surrounding our business. After recent sales discussions with entrepreneurs,
