3.15.2011
The Love Economy: How Outrageous Acts of Empathy Drive Sales Growth.
The business landscape has changed so dramatically over the last decade that sellers hardly know how to act. There has been an explosion of new technology and tactics — ways to research buyers and buying activity that has never been available before.
10.6.2009
How GMC Lost My Million Dollar Business
What happened to the art of caring about the success of your customers? What happened to caring in general — about your own success, about what wakes you up in the morning, about a higher calling than your 9-to-5? Is
