12.29.2009
Who Convinced us to Trade More for Merrier?
Parties… You love going to them. What’s even better — you love getting that late minute call to go crash your buddy’s friend’s pad to join in the “uninvited” festivities. You can’t have hosted a party more than once in
12.22.2009
Can I just pretend I really, really care about you and send you an e-card for Christmas?
This weekend, the missus and I wrapped up our shopping for family for the holidays. I have to say: “We were more thoughtful this year than any time previously…” (at least I thought so) We really thought through the whole
12.1.2009
The Hardest Sale of Your Life
I was in a conversation with a close friend last week about some serious matters when I just stopped everything I was talking about and simply summed it up by noting:
10.21.2009
(Illogically) Help Me Be Your Customer
Think through the mind of your customer… and ask yourself if you are “illogically” wooing your customer. Are you doing what no one else will do to make them successful? Are you working to guarantee that your customer hits a
10.16.2009
The language of people
There’s a secret language that many of us don’t understand. It’s deliberate but very real. It’s hidden but in plain sight. It’s how we work but rarely what we think about.
10.6.2009
How GMC Lost My Million Dollar Business
What happened to the art of caring about the success of your customers? What happened to caring in general — about your own success, about what wakes you up in the morning, about a higher calling than your 9-to-5? Is
9.29.2009
Stop Shouting at Me.
Since when did we as business people decide that having conversations was too much work?
9.15.2009
Stolen Shoes and Bad Movie Mojo.
Two stories. One central theme. It all started on Friday with a call from my friend, Jill Stelfox…
9.9.2009
Sales Stat Strategies Suck!
Sneak up behind someone and poke them with a safety pin and they jump. Do it 100 times to a 100 different people and you will get the SAME result. It’s human nature. It’s a reaction that all people
8.27.2009
Your Email Just Punched Me in the Eye.
Do you write a lot of emails? Do you find that that most of your “targeted emails” never get answered? Are you tired of having your emails ignored?
