Dan Waldschmidt

by Dan Waldschmidt

July 13, 2009

D is for Dialogue

 

A recent study conducted by the Shyness Clinic in Menlo Park, California, revealed that almost 90% of Americans label themselves as shy.  Further, the California Department of Consumer Affairs estimates that 25% of all purchases result in some customer dissatisfaction, yet fewer than 30% of people actually complain.  The rest are too shy or just don’t think it’ll help.

The fix is obvious — speak up!

Being more productive in sales is about having conversations with your clients.  The days of hard closes, premeditated 1-liners, and glib unpreparedness are over.  Have a conversation and the selling will automatically happen.

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About the author

Dan Waldschmidt

Dan Waldschmidt doesn’t just talk about leveling up. He’s obsessed with it. He's set records as an ultra-runner and been the personal strategist for the leading business leaders of our time. He wrote a book, called EDGY Conversations that accidentally became a worldwide bestseller and continues to share his insights from the stage as a keynote speaker and on the blogs and podcasts you will find here. Most days, you'll find Dan heads-down, working on breakthrough strategies for his clients at EDGY Inc, a highly-focused, invite-only, business strategy execution company based out of Silicon Valley.