It is a curious thing to be passionate about a mission. It changes how you think. How you act. It defines everything that you do.So it is only natural that you are left confused and frustrated when those around you aren’t as passionate as you are about your mission.
The single most important focus of your business is to deliver an amazing experience for your client. That’s it. There is nothing else more important than making sure every memory of you by your customer is one of delight.
It doesn’t matter how much you know or who knows you.If you do the wrong things, you’re going to end up in the miserable position of being a loser.And it will probably be at the worst possible time.Just when you think success is just around the corner, a forgotten mistake comes back to haunt you with devastating results.
Any time you try to change a conversation you’re going to get pushed back. When you try to change the topic some of those around you will try to push the conversation back to where it already was.That’s where they’re used to having the conversation. That’s where it is comfortable for them. After all, the old conversation benefits them.